Contact

Consumers

Have a question about a Travel Sentry® Approved product? Had a problem with one of your locks? Answers and solutions for these and other issues can be found in the FAQ.

On the TSA ACCEPTED page you can find the link to contact companies who can help you with questions specific to your product.

 

Industry Licensing

Travel Sentry welcomes manufacturers and distributors who are able to meet Travel Sentry’s quality standards.

There are three types of required Travel Sentry licenses:

Lock Manufacturers

Travel Sentry sets standards for Travel Sentry® Approved  Lock to ensure that:

  • Each lock design meets the operational needs of the TSA and other security agencies.
  • Each lock design meets minimum standards for security and quality including key cuts, cylinder design and more.

Luggage Manufacturers:

Travel Sentry also sets standards to ensure that:

  • Correct placement of the Travel Sentry Lock to meet operational needs of the TSA and other security agencies.
  • The Travel Sentry Red Diamond and other trademarks are correctly presented.

Distributors:

Travel Sentry standards require that:

  • All references and descriptions of the Travel Sentry system are consistent with our agreements with the TSA, other governments and security agencies.
  • The Travel Sentry Red Diamond and other trademarks are correctly presented.

Any company interested in manufacturing Travel Sentry® Approved locks or luggage or to distribute products with the Travel Sentry trademark is required to get a license.

For more specific information on the Travel Sentry Licensing system, please contact Travel Sentry at industry@travelsentry.org

Security Agencies

Security agencies only may contact Travel Sentry at security@travelsentry.org